Search found 562 matches

by Igor
Oct 26th, 2018, 5:49 am
Forum: USB Safely Remove forum
Topic: Weird USB issues
Replies: 1
Views: 188

Re: Weird USB issues

Hello Arvindmundhe,
I'm sorry but here we cannot help you with these issues, we can only assist in questions\issues related to our software USB Safely Remove. Maybe it'd be better to address your issue to GPD Pocket support or ask on SuperUser forum.
by Igor
Oct 18th, 2018, 10:37 am
Forum: USB Safely Remove forum
Topic: Toolbar icons on 4K displays
Replies: 1
Views: 191

Re: Toolbar icons on 4K displays

Hi crepindany,
What certain icons do you mean? Can you provide a screenshot?
by Igor
Jul 11th, 2018, 12:26 pm
Forum: USB Safely Remove forum
Topic: Windows 10 1703 - USB Safely Remove consuming huge CPU
Replies: 3
Views: 1382

Re: Windows 10 1703 - USB Safely Remove consuming huge CPU

garryggreen,
I cannot see it. Can you send the report once again please?
by Igor
Jul 1st, 2018, 5:06 am
Forum: USB Safely Remove forum
Topic: Windows 10 1703 - USB Safely Remove consuming huge CPU
Replies: 3
Views: 1382

Re: Windows 10 1703 - USB Safely Remove consuming huge CPU

Hi garryggreen, We need the detailed information from your computer on this problem. In order to gather it do the following steps: 1. Go to Options -> Adavanced -> and enable "Enable verbouse logging" option 2. Reproduce the problem (you should observe high CPU consuming within several minutes) 3. S...
by Igor
Jun 26th, 2018, 7:00 pm
Forum: USB Safely Remove forum
Topic: Command line force stop
Replies: 3
Views: 1222

Re: Command line force stop

Max.A, Initially you've asked about forced stop. Forced return may not work in this version under some circumstances: when you have two or more drives connected to the same USB hub (we call these drives as "neighbor devices"). I'll try to explain what caused the issue and how to workaround it. Suppo...
by Igor
Jun 26th, 2018, 9:42 am
Forum: USB Safely Remove forum
Topic: Command line force stop
Replies: 3
Views: 1222

Re: Command line force stop

Max.A.,
Yes, it's possible, see forcedstop command line option: command line manual
by Igor
Jun 9th, 2018, 7:56 pm
Forum: USB Safely Remove forum
Topic: Are forcestop/forceruturn command still actual?
Replies: 1
Views: 838

Re: Are forcestop/forceruturn command still actual?

Hi Max,
Both commands are actual for the command line tool. It seems the online manual is outdated. I've just fixed it and added description for both of the commands. Many thanks for your attention!
by Igor
Mar 3rd, 2018, 3:52 pm
Forum: USB Safely Remove forum
Topic: Is that's normal that USR reinitialize all USB devices ...
Replies: 1
Views: 1737

Re: Is that's normal that USR reinitialize all USB devices .

Hi Max.A,
I'm terribly sorry for so long response, I've missed your question here.

Yes, it's normal, since in order to reactivate the device we restart the whole USB hub where it's connected to. In the following version we will likely implement an option to stop and return it without the hub restart.
by Igor
Mar 2nd, 2018, 4:19 pm
Forum: USB Safely Remove forum
Topic: Physical Removal Necessary?
Replies: 2
Views: 1894

Re: Physical Removal Necessary?

Hi JohnC998, In theory a malicious software can access your drive's content even when it's safely removed or disabled. First it can return it back the same way as our software does (by restarting the USB hub). But it's not easy since when the device is safely removed there's no way to know it was a ...
by Igor
Jul 17th, 2017, 11:41 am
Forum: USB Safely Remove forum
Topic: How do I hide listing the empty CD-DVD drive on popup menu
Replies: 2
Views: 3535

Re: How do I hide listing the empty CD-DVD drive on popup me

I'm sorry for so long response. Actually you can access hidden devices three ways: By double clicking to the tray icon From the tray icon context menu: right click to the tray icon and choose "Show Main Window" (Perhaps most unknown way) By pressing "Tab" while you are in the menu Access to Hidden d...
by Igor
May 31st, 2017, 3:25 pm
Forum: USB Safely Remove forum
Topic: USB Safely Remove 6.0.6.1259 CLI on device STOP error
Replies: 2
Views: 4037

Re: USB Safely Remove 6.0.6.1259 CLI on device STOP error

Max.A welcome to our forum!
The issue was fixed in the latest build 6.0.7, please download it here:
by Igor
May 7th, 2017, 10:13 am
Forum: USB Safely Remove forum
Topic: transactional ntfs + sata + safe removal
Replies: 18
Views: 198195

Re: transactional ntfs + sata + safe removal

We have improved forced stop mechanism in the latest beta version and now the program can unlock such stubborn drives. Anyone here is interested can download the latest beta and see if it works for him: USB Safely Remove 6.0 beta 3
by Igor
May 7th, 2017, 10:03 am
Forum: USB Safely Remove forum
Topic: Drives will not stop
Replies: 7
Views: 28244

Re: Drives will not stop

It seems we finally found a way to overcome this issue and now the program can forcibly stop such stubborn drives. Anyone here is interested can download the latest beta version and see if it works for him: USB Safely Remove 6.0
by Igor
May 4th, 2017, 2:21 pm
Forum: USB Safely Remove forum
Topic: What is the advantage of v5.3.xx over v5.2.1.xxxx
Replies: 3
Views: 25369

Re: What is the advantage of v5.3.xx over v5.2.1.xxxx

Hello bawldiggle, I'm terribly sorry for non responding in time, yes I no longer monitor the forum. To have technical support it's much better to contact us through the support form or the program (Help -> Report a bug). Usually I try to respond within a day. In future I will update the forum softwa...
by Igor
Oct 15th, 2016, 1:29 pm
Forum: USB Safely Remove forum
Topic: Any way to adjust when usage bar changes from green to red
Replies: 2
Views: 13361

Re: Any way to adjust when usage bar changes from green to r

Hi TechGuy8, I'm sorry for so late response. It should became red only when disc free space is less than 25% (that almost conforms to your suggestion), from 25% to 50% it's orange, and when there are more than 50% it's green. If you observe that the bar became red at 50% please send us the screensho...