no drive letters

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nielrick
Posts: 1
Joined: Jul 16th, 2008, 8:37 pm

no drive letters

Post by nielrick » Jul 16th, 2008, 8:43 pm

I have been trying USB Safely remove off and on for some time now
and all of a sudden no drive letters appear. It calls my thumb drives
(mass storage device) how do I get my drive letters back?
I have tried all settings.
I have uninstalled and reinstalled different versions and still
no drive letters.........
Please help
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Igor
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Posts: 563
Joined: Nov 1st, 2007, 12:44 pm
Location: Saint Petersburg
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Re: no drive letters

Post by Igor » Jul 17th, 2008, 1:33 pm

nielrick wrote:I have been trying USB Safely remove off and on for some time now
and all of a sudden no drive letters appear. It calls my thumb drives
(mass storage device) how do I get my drive letters back?
I have tried all settings.
I have uninstalled and reinstalled different versions and still
no drive letters.........
Please help
Hello,
Thanks a lot for your inquiry!

1st way. Try to uncheck "Hide drive letters when there are no media inserted" option at "Drive Letters" tab of the program options.
2nd way. Go to device properties (right click on device in the menu and choose the correspondent menu item), switch to "Drive Properties" tab and assign manualy drive letters.

And finally, please be sure that you uses the last version (4.0.4.695) or greater.

If my advices doesn't help, please send us the report from the program (Main menu -> Help -> Report a bug) with your previous comments and sign (to connect your forum message and report).
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