Do you have any suggestion or idea? Found a bug? Describe it here!
Moderators: Nikolay, Anton, Igor
- Posts: 1
- Joined: Sat Jan 03, 2009 4:26 pm
I am currently running the trial and I can't seem to remove "WD My Book Essential Edition" (750GB).
Here is the message I get:
[quote=SafelyRemove]The device "WD 7500AAV External USB Device (I:)" cannot be stopped right now.
Close all applications that have open files on the disk(s): "I:". Then try to stop the device again.[/quote]
None of the close options work and the same message keeps appearing. How can I get this working?
- Posts: 561
- Joined: Thu Nov 01, 2007 12:44 pm
- Location: Saint Petersburg
I'm sorry to upset you, however we do not have a solution for this problem at this moment. It seems that your device is locked by a program driver. It may be a part of your antivirus, firewall or another low-level software. Unfortunately in this case we cannot unlock\or detect what locks the drive. However in future versions we will try to fix this issue.