Bug: TrueCrypt-disk doesn't stop

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Stefan
Posts: 4
Joined: Aug 14th, 2009, 7:07 am

Bug: TrueCrypt-disk doesn't stop

Post by Stefan » Aug 14th, 2009, 7:33 am

Hi all,
I mount a TrueCrypt harddisk using "Device Properties" and AutoRun of the tool. Mounting works: when the disk is started, I am asked for the password by TrueCrypt. But when I try to unmount, I see that actually the TrueCrypt device is unmounted but the window "Trying to stop USB devices" does not disappear, i.e. the tool hangs. When I try to unmount for a second time, I get an error messge saying there is no TrueCrypt drive to remove (which is correct because it has already been successfully removed by TrueCrypt!) and then the USB drive is successfully removed by "USB Safely Remove".
The protocol file shows for this event:

New exception(4.1.5.800):
Delphi exception, type Exception, message: RequestUSBDeviceEject. Device with PNP Name: USB\VID_04FC&PID_0C25\SAMSUNG_HDS13PJ1KPB03642______ does not exist in the list now
Exception code: 250477278
Exception flags: 3
Number of parameters: 7
(no debug info) Find error: 7C812AFB
call stack - 0 : (no debug info) Find error: 005357F3
call stack - 1 : (no debug info) Find error: 0053E595
call stack - 2 : (no debug info) Find error: 005BDFC0
call stack - 3 : (no debug info) Find error: 00573CA2
call stack - 4 : (no debug info) Find error: 00429025
call stack - 5 : (no debug info) Find error: 00405332
call stack - 6 : (no debug info) Find error: 7C80B725
call stack - 7 : (no debug info) Find error: FFFFFFFC

So it appears to me that there is a crash somewhere.
Does anyone else have this problem, is this a (known) bug?
I am using XP SP3 and release 4.1.5.800.

Thanks, Stefan
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Igor
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Re: Bug: TrueCrypt-disk doesn't stop

Post by Igor » Sep 1st, 2009, 1:09 pm

Hi Stefan,
I'm sorry for so long response.

Do you get this issue every time when you dismount TrueCrypt volume or it's an occassional problem?
Stefan
Posts: 4
Joined: Aug 14th, 2009, 7:07 am

Re: Bug: TrueCrypt-disk doesn't stop

Post by Stefan » Sep 1st, 2009, 5:53 pm

Hello, I get this in most cases (say 8 of 10)...

Igor wrote:Hi Stefan,
I'm sorry for so long response.

Do you get this issue every time when you dismount TrueCrypt volume or it's an occassional problem?
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Igor
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Re: Bug: TrueCrypt-disk doesn't stop

Post by Igor » Sep 3rd, 2009, 10:37 am

Stefan wrote:Hello, I get this in most cases (say 8 of 10)...

Igor wrote:Hi Stefan,
I'm sorry for so long response.

Do you get this issue every time when you dismount TrueCrypt volume or it's an occassional problem?
Thanks for the info. Can you also send us bug-report from the program. In order to send the report you should proceed to "Main menu -> Help -> Report a bug", and in the opened dialog enter your e-mail and a short description of the problem (just copy the text of the problem above and add the link to the forum). This helps us to investigate the problem more detailed
Stefan
Posts: 4
Joined: Aug 14th, 2009, 7:07 am

Re: Bug: TrueCrypt-disk doesn't stop

Post by Stefan » Sep 6th, 2009, 11:22 am

... OK I again reported this bug with the tool feature "reoprt a bug" (already did four weeks ago). Please keep me informed - thanks.

Igor wrote:
Stefan wrote:Hello, I get this in most cases (say 8 of 10)...

Igor wrote:Hi Stefan,
I'm sorry for so long response.

Do you get this issue every time when you dismount TrueCrypt volume or it's an occassional problem?
Thanks for the info. Can you also send us bug-report from the program. In order to send the report you should proceed to "Main menu -> Help -> Report a bug", and in the opened dialog enter your e-mail and a short description of the problem (just copy the text of the problem above and add the link to the forum). This helps us to investigate the problem more detailed
xxJackxx
Posts: 5
Joined: Aug 22nd, 2009, 2:50 pm

Re: Bug: TrueCrypt-disk doesn't stop

Post by xxJackxx » Sep 11th, 2009, 12:04 am

Are you unmounting the TruCrypt volume before trying to eject the USB device? I have been using TruCrypt on Windows 7 x64 and have not had any issues with it or USB Safely Remove. Do you have TruCrypt mount the volume as a removable device? If so you shouldn't have any problems.
Stefan
Posts: 4
Joined: Aug 14th, 2009, 7:07 am

Re: Bug: TrueCrypt-disk doesn't stop

Post by Stefan » Oct 23rd, 2009, 5:38 pm

the new beta still does not fix this crash ...
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