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 Post subject: Safely Remove is the only process...
PostPosted: Fri Nov 20, 2009 12:23 pm 
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Joined: Sun Apr 26, 2009 12:07 am
Posts: 5
Sometimes when I stop a drive, I get the "cannot be stopped" dialog, and the only process listed is USB Safely Remove itself. Sometimes a forced stop will work, sometimes not. Is this a bug? What is the best way to respond to this message? Version is 4.2.4.845.

Thanks,
Jack


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 Post subject: Re: Safely Remove is the only process...
PostPosted: Fri Nov 20, 2009 8:34 pm 
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Joined: Thu Nov 01, 2007 12:44 pm
Posts: 554
Location: Saint Petersburg
Cactus Jack wrote:
Sometimes when I stop a drive, I get the "cannot be stopped" dialog, and the only process listed is USB Safely Remove itself. Sometimes a forced stop will work, sometimes not. Is this a bug? What is the best way to respond to this message? Version is 4.2.4.845.

Thanks,
Jack

Hi,

It seems you have programs assigned to be launched before device stopping isn't it?

If yes, we have already known of this bug and we will fix it in the nearest version. Now you should stop the device using forced stop. If it doesn't help, just press "forced stop" button again and I think it will help you to stop the device.


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 Post subject: Re: Safely Remove is the only process...
PostPosted: Mon Nov 23, 2009 12:43 pm 
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Joined: Sun Apr 26, 2009 12:07 am
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Yeah, that could be it. I have one thumb drive that runs a simple CMD file when stopping. I'll have to see if that's the only drive that produces the issue.

Thanks,
Jack


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 Post subject: Re: Safely Remove is the only process...
PostPosted: Thu Nov 26, 2009 1:23 pm 
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Joined: Thu Nov 01, 2007 12:44 pm
Posts: 554
Location: Saint Petersburg
CactusJack, thank you for the reply!
We have fixed this problem in the latest version of the program: 4.2.5, can you try to download it and see if it works for you. Download it here: http://safelyremove.com/download.htm


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 Post subject: Re: Safely Remove is the only process...
PostPosted: Sat Nov 28, 2009 1:16 am 
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Joined: Sun Apr 26, 2009 12:07 am
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Igor wrote:
CactusJack, thank you for the reply!
We have fixed this problem in the latest version of the program: 4.2.5, can you try to download it and see if it works for you. Download it here: http://safelyremove.com/download.htm

Thanks! I'll install the latest version. I wanted to do a before and after test, but wouldn't you know it, on my home machine, could not duplicate the issue. I'll try it on my work machine on Monday.

Jack


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 Post subject: Re: Safely Remove is the only process...
PostPosted: Mon Nov 30, 2009 2:09 pm 
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Joined: Sun Apr 26, 2009 12:07 am
Posts: 5
Was able to duplicate the issue on my work machine 1 out of 3 tries. Updated to latest version, did not see the issue on 5 tries. So far so good.

Thanks!
Jack


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