Older USB Prolific disc are not detected by safelyremove

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stingmisc
Posts: 25
Joined: Jul 10th, 2008, 10:47 pm

Older USB Prolific disc are not detected by safelyremove

Post by stingmisc » Mar 2nd, 2010, 7:53 pm

When I insert this older flashdisk, it's not detected by safelyremove. so I cannot stop it. just unplug it without stopping it first.

it works fine on win xp.

what's wrong with it?

thanks
stingmisc
Posts: 25
Joined: Jul 10th, 2008, 10:47 pm

Re: Older USB Prolific disc are not detected by safelyremove

Post by stingmisc » Mar 2nd, 2010, 7:56 pm

ok, just try it without the safely remove. using the native remove from windows 7, it's detected fine as usb storage.


so please help to fix it.



thanks
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Igor
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Re: Older USB Prolific disc are not detected by safelyremove

Post by Igor » Mar 9th, 2010, 5:25 pm

Hello,

I'm sorry for the delay. What version of the program do you use?
stingmisc
Posts: 25
Joined: Jul 10th, 2008, 10:47 pm

Re: Older USB Prolific disc are not detected by safelyremove

Post by stingmisc » Mar 11th, 2010, 12:33 am

I am using the latest version...

please help me as it really is annoying


thanks
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Igor
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Location: Saint Petersburg
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Re: Older USB Prolific disc are not detected by safelyremove

Post by Igor » Mar 11th, 2010, 1:08 am

stingmisc wrote:I am using the latest version...
please help me as it really is annoying
thanks
I'm not sure that I understand correct your phrase "not detected by safelyremove". Can you clarify what do you mean?

1. Is this device displayed in the native safe removal tool?
2. If it's not displayed in the native safe removal tool, please uninstall the program and see if the device appears on the native safe removal menu.
stingmisc
Posts: 25
Joined: Jul 10th, 2008, 10:47 pm

Re: Older USB Prolific disc are not detected by safelyremove

Post by stingmisc » Mar 12th, 2010, 12:35 am

Igor wrote:
stingmisc wrote:I am using the latest version...
please help me as it really is annoying
thanks
I'm not sure that I understand correct your phrase "not detected by safelyremove". Can you clarify what do you mean?

1. Is this device displayed in the native safe removal tool?
2. If it's not displayed in the native safe removal tool, please uninstall the program and see if the device appears on the native safe removal menu.

1. The device is displayed in the native safe removal tool
2. The device however, is not displayed in safely removal tool.

This is weird indeed as the device is displayed fine in safely remove under winxp
stingmisc
Posts: 25
Joined: Jul 10th, 2008, 10:47 pm

Re: Older USB Prolific disc are not detected by safelyremove

Post by stingmisc » Mar 15th, 2010, 12:45 am

no support to fix this?
stingmisc
Posts: 25
Joined: Jul 10th, 2008, 10:47 pm

Re: Older USB Prolific disc are not detected by safelyremove

Post by stingmisc » Mar 22nd, 2010, 11:46 pm

Is this software still get the support from the developer?

or it's a dead end software... no more support?
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