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Older USB Prolific disc are not detected by safelyremove

Posted: Mar 2nd, 2010, 7:53 pm
by stingmisc
When I insert this older flashdisk, it's not detected by safelyremove. so I cannot stop it. just unplug it without stopping it first.

it works fine on win xp.

what's wrong with it?

thanks

Re: Older USB Prolific disc are not detected by safelyremove

Posted: Mar 2nd, 2010, 7:56 pm
by stingmisc
ok, just try it without the safely remove. using the native remove from windows 7, it's detected fine as usb storage.


so please help to fix it.



thanks

Re: Older USB Prolific disc are not detected by safelyremove

Posted: Mar 9th, 2010, 5:25 pm
by Igor
Hello,

I'm sorry for the delay. What version of the program do you use?

Re: Older USB Prolific disc are not detected by safelyremove

Posted: Mar 11th, 2010, 12:33 am
by stingmisc
I am using the latest version...

please help me as it really is annoying


thanks

Re: Older USB Prolific disc are not detected by safelyremove

Posted: Mar 11th, 2010, 1:08 am
by Igor
stingmisc wrote:I am using the latest version...
please help me as it really is annoying
thanks
I'm not sure that I understand correct your phrase "not detected by safelyremove". Can you clarify what do you mean?

1. Is this device displayed in the native safe removal tool?
2. If it's not displayed in the native safe removal tool, please uninstall the program and see if the device appears on the native safe removal menu.

Re: Older USB Prolific disc are not detected by safelyremove

Posted: Mar 12th, 2010, 12:35 am
by stingmisc
Igor wrote:
stingmisc wrote:I am using the latest version...
please help me as it really is annoying
thanks
I'm not sure that I understand correct your phrase "not detected by safelyremove". Can you clarify what do you mean?

1. Is this device displayed in the native safe removal tool?
2. If it's not displayed in the native safe removal tool, please uninstall the program and see if the device appears on the native safe removal menu.

1. The device is displayed in the native safe removal tool
2. The device however, is not displayed in safely removal tool.

This is weird indeed as the device is displayed fine in safely remove under winxp

Re: Older USB Prolific disc are not detected by safelyremove

Posted: Mar 15th, 2010, 12:45 am
by stingmisc
no support to fix this?

Re: Older USB Prolific disc are not detected by safelyremove

Posted: Mar 22nd, 2010, 11:46 pm
by stingmisc
Is this software still get the support from the developer?

or it's a dead end software... no more support?