Device stop menu no longer appearing with Win 7

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glfzlf
Posts: 1
Joined: Apr 29th, 2010, 2:37 am

Device stop menu no longer appearing with Win 7

Post by glfzlf » Apr 29th, 2010, 2:42 am

My device stop menu is not appearing on Window 7 by hovering or using left click. It worked a few days ago, but it is not working currently. I have uninstalled and reinstalled with no luck. Any help would be greatly appreciated! I love this program.
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Anton
Developer
Posts: 21
Joined: Feb 28th, 2009, 7:54 am

Re: Device stop menu no longer appearing with Win 7

Post by Anton » May 13th, 2010, 12:18 pm

Hello,
I'm sorry for long reply.
If you still experience that problem, could you do a few following things, please:
1. Download and install a new special build of the program. You can download it here: http://safelyremove.com/upload/usbsafel ... _4-3-2.exe ;
2. Set option "Enable verbose logging" in Options window;
3. Try to repeat that bug by hovering or using left click.
4. Send us log-file of the program. You can find it here: C:\Documents and Settings\UserName\Application Data\USBSafelyRemove\USBSafelyRemove.log.txt

I will try to help you.
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