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4.5.2 forgets license => "Unregistered evaluation version"

Posted: Mar 27th, 2011, 3:04 am
by donconsolio
License can be entered correctly, but sometimes is lost.

Works on my desktop, but Laptop sometimes forgets license (after reboot, program restart).

OS: Vista Home Basic

Tried reinstalling - same effect.

Re: 4.5.2 forgets license : solved

Posted: Mar 27th, 2011, 1:54 pm
by donconsolio
Solved by:

- uninstall
- clean USB Safely Remove registry keys (with regedit)
- reinstall
- reconfigure all settings,icons, etc.

seems to keep the license now (after program restart / reboot)

:?: hope the problem is gone forever

Re: 4.5.2 forgets license => "Unregistered evaluation versio

Posted: Apr 1st, 2011, 11:23 am
by Anton
Hi Donconsolio,

Sorry for so long reply.

Please let us know if the problem appears again. We will try to resolve it and perhaps send you another build of the program.

Re: 4.5.2 forgets license => "Unregistered evaluation versio

Posted: Apr 8th, 2011, 5:07 pm
by donconsolio
The problem is back :-(

please help.

Re: 4.5.2 forgets license => "Unregistered evaluation versio

Posted: Apr 18th, 2011, 12:00 pm
by Igor
donconsolio wrote:The problem is back :-(

please help.
Donconsilo,
I apologize for long response. Please send us the report from the program. In order to send it you should proceed to "Main menu -> Help -> Report a bug", and in the opened dialog enter your e-mail and a short description of the problem. This helps us to investigate the problem more detailed.

Also please specify in the report message your registration data (reg.name and license key).

Re: 4.5.2 forgets license => "Unregistered evaluation versio

Posted: May 15th, 2011, 11:07 pm
by donconsolio
Sent logfile (twice) - [#NEE-206917]

any solution?