No way to Show stopping menu

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JieL
Posts: 2
Joined: Jun 12th, 2011, 11:25 am

No way to Show stopping menu

Post by JieL » Jun 12th, 2011, 11:33 am

Hello,

My PC runs Windows 7 Ultimate.

My problem with USB Safely Remove is that I can not SHOW STOPPING MENU at all, regardless of how tried:

- moving the mouse over the icon of USB Safely Remove (But the Options menu is configured to "Show menu on mouse hover above the system tray icon"
- left-clicking the system tray icon of USB Safely Remove
- left-clicking "Show stopping menu" from the popup menu after right-clicking the icon of USB Safely Remove

No solution works...

Can you help me please?

Thank you in advance!
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Igor
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Posts: 563
Joined: Nov 1st, 2007, 12:44 pm
Location: Saint Petersburg
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Re: No way to Show stopping menu

Post by Igor » Jun 17th, 2011, 7:59 am

Hello,
Could you specify some more info please.

1. How many monitors do you have?
2. What version of USB Safely Remove do you use?
3. Please enable verbose logging (Right click to the system tray icon -> Help -> Options -> Advanced), then try to show the menu and after some playing send us the report from the program (Right click to the system tray icon -> Help -> Report a bug).
JieL
Posts: 2
Joined: Jun 12th, 2011, 11:25 am

Re: No way to Show stopping menu

Post by JieL » Jun 17th, 2011, 9:23 am

Hello,

Thank you for trying to help me and sorry for my bad English, I'm doing my best to get understandood.
So here are the infos you asked me for:

1) I have only one monitor;

2) I use USB Safely Remove version 4.5.2.1111;

3) I've just enabled verbose logging and sent you the report from the program (by reporting the bug);

I do hope this will help you. Thank you for your time and work!
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