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Trying to use with PCI Sata Controllers

Posted: Feb 26th, 2008, 5:21 am
by enuro12
I am trying to get this product to work with ANY PCI SATA II controller. It works fine with any hardware device that appears in my "Safely Remove Hardware" icon, but not the SATA controller drives.

Much like another poster on the forum my drives show up as SCSI disk device drives.

After selecting to view hidden devices here is the message i get.
Image

If i go to the device manager and select Uninstall the device spins down and can be removed.

Currently Tested SATA II Controllers:
SIIG eSATA II-150 PCI i/e
Vantec UGT-ST300

Posted: Feb 26th, 2008, 5:37 am
by enuro12
Tested NON working SATA Controllers:
SATA2400 (SIllicon image chipset, driver Silicon image SL3135)

Posted: Feb 26th, 2008, 5:41 am
by enuro12
Tested NON working SATA Controllers:
PS5120t1 Ver:1.0 (Chipset initio INIC-I622TA2)

Posted: Feb 26th, 2008, 5:51 am
by enuro12
Tested NON working SATA Controllers:
SD-SATA-4p (CHipset Sil3114CTU, driver Sil 3114)

Posted: Feb 26th, 2008, 6:22 am
by enuro12
Tested NON working SATA Controllers:
SD-SA2PEX-1e1

Posted: Feb 26th, 2008, 6:37 am
by Igor
Hello, enuro12!
Thank you very much for so detailed message!
Could you send us USB Safely Remove log file, please? (You can find the log file via "About program" window - just click to "Open the log file directory" link at the bottom of this window). If it's not so big, you can put it here, otherwise, please send it to support@safelyremove.com.

Posted: Feb 26th, 2008, 2:12 pm
by enuro12
Thanks for the quick reply! Here is the log file you requested.

2/25/2008 11:00:59 PM ****************************** Start ******************************
2/25/2008 11:00:59 PM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2
2/25/2008 11:01:02 PM Update information received - start parsing
2/25/2008 11:01:54 PM Enter FormDestroy
2/25/2008 11:01:54 PM Exit FormDestroy
2/25/2008 11:01:54 PM ****************************** Stop *******************************
2/25/2008 11:02:02 PM ****************************** Start ******************************
2/25/2008 11:02:02 PM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2
2/25/2008 11:02:46 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC&Prod_WD4000AAKS-00TMA&Rev_12.0\5&dce2ed2&0&010
2/25/2008 11:02:58 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC&Prod_WD4000AAKS-00TMA&Rev_12.0\5&dce2ed2&0&010
2/25/2008 11:03:17 PM WM_QUERYENDSESSION received - the Safely Remove exit now
2/25/2008 11:03:17 PM Start saving data
2/25/2008 11:03:17 PM End saving data
2/25/2008 11:03:17 PM ****************************** Stop *******************************
2/25/2008 11:03:17 PM Enter FormDestroy
2/25/2008 11:03:17 PM Exit FormDestroy
2/25/2008 11:03:17 PM ****************************** Stop *******************************
2/25/2008 11:05:34 PM ****************************** Start ******************************
2/25/2008 11:05:34 PM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2
2/25/2008 11:05:37 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC&Prod_WD4000AAKS-00TMA&Rev_12.0\5&dce2ed2&0&010
2/25/2008 11:07:54 PM WM_QUERYENDSESSION received - the Safely Remove exit now
2/25/2008 11:07:54 PM Start saving data
2/25/2008 11:07:54 PM End saving data
2/25/2008 11:07:54 PM ****************************** Stop *******************************
2/25/2008 11:07:54 PM Enter FormDestroy
2/25/2008 11:07:54 PM Exit FormDestroy
2/25/2008 11:07:54 PM ****************************** Stop *******************************
2/25/2008 11:12:00 PM ****************************** Start ******************************
2/25/2008 11:12:00 PM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2
2/25/2008 11:12:04 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC_WD40&Prod_00AAKS-00TMA0&Rev_12.0\5&16986ef5&0&100
2/25/2008 11:22:54 PM WM_QUERYENDSESSION received - the Safely Remove exit now
2/25/2008 11:22:54 PM Start saving data
2/25/2008 11:22:54 PM End saving data
2/25/2008 11:22:54 PM ****************************** Stop *******************************
2/25/2008 11:22:54 PM Enter FormDestroy
2/25/2008 11:22:54 PM Exit FormDestroy
2/25/2008 11:22:54 PM ****************************** Stop *******************************
2/25/2008 11:27:46 PM ****************************** Start ******************************
2/25/2008 11:27:46 PM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2
2/25/2008 11:28:38 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC_WD40&Prod_00AAKS-00TMA0&Rev_12.0\5&aef6961&0&100
2/25/2008 11:32:49 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC_WD40&Prod_00AAKS-00TMA0&Rev_12.0\5&aef6961&0&100
2/25/2008 11:33:24 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC_WD40&Prod_00AAKS-00TMA0&Rev_12.0\5&aef6961&0&100
2/25/2008 11:33:29 PM WM_QUERYENDSESSION received - the Safely Remove exit now
2/25/2008 11:33:29 PM Start saving data
2/25/2008 11:33:29 PM End saving data
2/25/2008 11:33:29 PM ****************************** Stop *******************************
2/25/2008 11:37:43 PM ****************************** Start ******************************
2/25/2008 11:37:43 PM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2
2/25/2008 11:38:08 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC&Prod_WD4000AAKS-00TMA&Rev_12.0\5&dce2ed2&0&010
2/25/2008 11:38:15 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC&Prod_WD4000AAKS-00TMA&Rev_12.0\5&dce2ed2&0&010
2/25/2008 11:38:25 PM WM_QUERYENDSESSION received - the Safely Remove exit now
2/25/2008 11:38:25 PM Start saving data
2/25/2008 11:38:25 PM End saving data
2/25/2008 11:38:25 PM ****************************** Stop *******************************
2/25/2008 11:38:25 PM Enter FormDestroy
2/25/2008 11:38:25 PM Exit FormDestroy
2/25/2008 11:38:25 PM ****************************** Stop *******************************
2/25/2008 11:45:18 PM ****************************** Start ******************************
2/25/2008 11:45:18 PM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2
2/25/2008 11:45:30 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC_WD40&Prod_00AAKS-00TMA0&Rev_12.0\5&91ae848&0&100
2/25/2008 11:46:09 PM WM_QUERYENDSESSION received - the Safely Remove exit now
2/25/2008 11:46:09 PM Start saving data
2/25/2008 11:46:09 PM End saving data
2/25/2008 11:46:09 PM ****************************** Stop *******************************
2/25/2008 11:46:09 PM Enter FormDestroy
2/25/2008 11:46:09 PM Exit FormDestroy
2/25/2008 11:46:09 PM ****************************** Stop *******************************
2/25/2008 11:48:47 PM ****************************** Start ******************************
2/25/2008 11:48:47 PM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2
2/25/2008 11:49:50 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC_WD40&Prod_00AAKS-00TMA0&Rev_12.0\5&aef6961&0&100
2/25/2008 11:49:57 PM DeviceEject: VetType=VetoIllegalDeviceRequest, VetoName=SCSI\Disk&Ven_WDC_WD40&Prod_00AAKS-00TMA0&Rev_12.0\5&aef6961&0&100
2/25/2008 11:51:31 PM WM_QUERYENDSESSION received - the Safely Remove exit now
2/25/2008 11:51:31 PM Start saving data
2/25/2008 11:51:31 PM End saving data
2/25/2008 11:51:31 PM ****************************** Stop *******************************
2/25/2008 11:51:32 PM Enter FormDestroy
2/25/2008 11:51:32 PM Exit FormDestroy
2/25/2008 11:51:32 PM ****************************** Stop *******************************
2/25/2008 11:54:23 PM ****************************** Start ******************************
2/25/2008 11:54:23 PM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2
2/25/2008 11:55:07 PM WM_QUERYENDSESSION received - the Safely Remove exit now
2/25/2008 11:55:07 PM Start saving data
2/25/2008 11:55:07 PM End saving data
2/25/2008 11:55:07 PM ****************************** Stop *******************************
2/25/2008 11:55:07 PM Enter FormDestroy
2/25/2008 11:55:07 PM Exit FormDestroy
2/25/2008 11:55:07 PM ****************************** Stop *******************************
2/26/2008 12:21:38 AM ****************************** Start ******************************
2/26/2008 12:21:38 AM USBSafelyRemove Version 3.3.1.617 / Windows XP (5.1 Build 2600) Service Pack 2

Posted: Feb 27th, 2008, 3:54 pm
by enuro12
Hello?

Posted: Feb 29th, 2008, 10:49 am
by Igor
enuro12, I'm sorry for the delay with response. Now we are working on resolving of this problem. In 2-3 weeks period we will release version that probably will stop such devices. But unfortunately we doesn't have these devices neither in our working nor test computers. So it would be great if you run new version of the program and describe the results. I'll notify you in this topic when we will release the new version.

Posted: Apr 14th, 2008, 3:26 am
by enuro12
Any news on this feature support?

Posted: Apr 15th, 2008, 1:24 pm
by Igor
enuro12 wrote:Any news on this feature support?
I'm sorry, not yet. We will start to implement this feature in one of the closest beta-versions of 4.0

Posted: Jul 1st, 2008, 8:42 am
by Igor
Hi Enuro,
Hope you are still interested in USB Safely Remove. We have being worked on this problem and probably we have found a resolution. If you can help us to test it, please download the pre-release version here:
http://safelyremove.com/usbsafelyremovesetupbeta5.exe
and perform the following actions:
1. Run the new version, go to the Options and DISABLE option "Display all storage devices" and see if your drive is found by the program or not.
2. If the drive is been found, try to stop it, inform me please about the result
3. If the drive isn't been found, go to the Options and enable option "Display all storage device".
4. After that try to stop your drive and check that it's really stopped (if it spins down or not)

Thanks in advance!

Re: Trying to use with PCI Sata Controllers

Posted: Dec 12th, 2009, 11:58 am
by Petr
Hello Igor,

I'm trying to use USB Safely Remove 4.2.5 with several SATA controllers and none are detected. They are visible in the Device manager, but not in USB Safely Remove 4.2.5, both with "Display all storage devices" option enabled and disabled.

I tried this on several computers:

Silicon Image SiI3512 and XP SP3
Silicon Image SiI3132 and XP SP3
Initio INIC-1620TA2 and XP SP3
Marvell 88SE6145 and Windows 7

In all cases the disk connected to these controllers is visible and operational but USB Safely Remove 4.2.5 does not see it.

Do you need any more detail information?

Regards,

Petr

Re: Trying to use with PCI Sata Controllers

Posted: Dec 12th, 2009, 12:15 pm
by Petr
I have tried to use http://mt-naka.com/hotswap/index_enu.htm and it works fine with Silicon Image and Marvell controllers..

But I have noticed that if I assign a letter to the attached drive it is recognized by USB Safely Remove 4.2.5 too!

HotSwap! 5.0 can display and safely remove the attached drives with or without letter(s), even when they are not partitioned.

Regards,

Petr