Question about safely removing...

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priston12
Posts: 1
Joined: Mar 12th, 2011, 12:25 pm

Question about safely removing...

Post by priston12 » Mar 12th, 2011, 12:29 pm

When I try to remove an external hard disk drive with this program,
program says cannot remove the hard disk drive and it couldn't find the process...perhaps window locked it.
Nothing works when this happens, program force removal doesn't work.
Any explanation will be appreciated
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Igor
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Posts: 562
Joined: Nov 1st, 2007, 12:44 pm
Location: Saint Petersburg
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Re: Question about safely removing...

Post by Igor » Mar 14th, 2011, 8:04 pm

priston12 wrote:When I try to remove an external hard disk drive with this program,
program says cannot remove the hard disk drive and it couldn't find the process...perhaps window locked it.
Nothing works when this happens, program force removal doesn't work.
Any explanation will be appreciated
Yes, sometimes this may happen. And this not a problem of our program but it's a bug in Windows since there are really no processes that lock the devices.We are currently investigating what we can do to fix it, and I hope we will release a solve in one of the next versions.
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