Hello! Thank you very much for your report! Could you tell me which devices were you try to stop?drummah wrote:Hi there!
Really great and useful program!
But the bug is that i can't eject any device which is connected to my USB HUB D-LINK - and it is happening
only in Vista, in XP all working fine.
I have 3.3.0.612 version, and Windows Vista 32bit.
Usual ones. USB flash stick and external USB drives.Hello! Thank you very much for your report! Could you tell me which devices were you try to stop?
May I ask you to get some additional info?drummah wrote:Usual ones. USB flash stick and external USB drives.Hello! Thank you very much for your report! Could you tell me which devices were you try to stop?
yep, here is it:May I ask you to get some additional info?
Could you connect one of your devices (ie USB flash stick) directly to motherboard (on Vista computer), and then open device properties in our program and copy data from "Technical information" tab.
Then, connect device to the Hub and also get Technical information.
After that please put gathered technical information here.
1. Hub model: D-Link DUB-H7 USB2.0 hub with external power adaptor.Igor wrote:Thank you very much! And some questions more :)
1. What's the model number of your HUB?
2. Are these devices disconnecting normally with standart Safely Remove Hardware function?
3. Do you have all recent MS updates to your Windows Vista?
Thank you again for the information.drummah wrote:2. Since I've installed your program - standart icon dissapears and even if I uninstall your program - it dissapears completely.
I've opened this window - but if I insert my devices to Hub - Native Safely Remove Hardware windows remains empty.Thank you again for the information.
The standard icon can disappear accidentally. Nobody knows why and when it happens.
But you can launch standard safely remove dialog via our program. Go to the Main Window, and select Command -> Open Native Safely Remove Hardware menu item. Then you can try to see if your device will be ejected by native Windows utility or not. Please let me know about the result.
I think it's the problem of the DLink driver, not Vista and not our program. Because the driver tells another, incorrect HardwareID. Have you installed any drivers from DLink?drummah wrote: I've opened this window - but if I insert my devices to Hub - Native Safely Remove Hardware windows remains empty.
There are no devices listed there. I think that's the problem, Vista accuires this Hub somehow different than XP..
So if there any chance to fix this stuff?
I'm sorry, I'm confused a little bit. Our program doesn't show any devices connected to the hub (neither in device stop menu, nor in the main window in the Hidden devices section)?drummah wrote: Also it is trange that if your program can't see any devices through hub - when I plugging or unplugging
any device - USB Safely Remove showing a ballon message about this device has been connected / disconnected.
This device has no drivers, none on the official site, none bundeled with it.I think it's the problem of the DLink driver, not Vista and not our program. Because the driver tells another, incorrect HardwareID. Have you installed any drivers from DLink?
Perhaps you should search drivers update at DLink web-site or try to ask DLink support on this issue.
let's make it clearI'm sorry, I'm confused a little bit. Our program doesn't show any devices connected to the hub (neither in device stop menu, nor in the main window in the Hidden devices section)?