Das
Post
by Das » Aug 14th, 2009, 3:11 pm
I have Western Digital My Passport Studio 320 GB external HDD:
http://www.wdc.com/en/products/products.asp?driveid=571
HDD is formatted for PC (NTFS).
Program does not detect HDD as a removable drive. Instead of the drive it displays "USB Composite Device" device, for which I can't assign a specific letter, define autorun behavior and so on.
Program version is 4.1.5.800.
OS is Windows 7 Ultimate x64 (RTM). On Windows XP x32 everything is working fine.
Please advice what can be done.
Thanks in advance.
xxJackxx
Posts: 5 Joined: Aug 22nd, 2009, 2:50 pm
Post
by xxJackxx » Aug 22nd, 2009, 2:54 pm
I am having the exact same issue. I had the same problem on Vista when I first discovered this program and they fixed it. I was impressed enough with their service I bought the program. Hopefully they can do the same again.
Igor
Developer
Posts: 602 Joined: Nov 1st, 2007, 12:44 pm
Location: Saint Petersburg
Contact:
Post
by Igor » Sep 1st, 2009, 1:06 pm
Das wrote: I have Western Digital My Passport Studio 320 GB external HDD:
http://www.wdc.com/en/products/products.asp?driveid=571
HDD is formatted for PC (NTFS).
Program does not detect HDD as a removable drive. Instead of the drive it displays "USB Composite Device" device, for which I can't assign a specific letter, define autorun behavior and so on.
Program version is 4.1.5.800.
OS is Windows 7 Ultimate x64 (RTM). On Windows XP x32 everything is working fine.
Please advice what can be done.
Thanks in advance.
Hello,
I apologize for so long response.
Please post here the technical information on this device. In order to find it, open device properties (Quick stop menu -> right click -> select "Device properties"), switch to "Technical Information" tab and press "copy to clipboard" button.
xxJackxx
Posts: 5 Joined: Aug 22nd, 2009, 2:50 pm
Post
by xxJackxx » Sep 3rd, 2009, 12:58 am
Here is the info for a Wd Passport Elite 320 GB:
Internal_UserDeviceNameWithDriveLetters: USB Composite Device
Sys_DevicePnPName: USB\VID_1058&PID_0705\57442D575848313038393439383035
Sys_FriendlyName: USB Composite Device
Sys_DeviceDescription: USB Composite Device
Sys_LocationInformation:
Sys_DeviceInstance: 14536
Sys_HardwareID:
Sys_DriveLetter:
Sys_VolumeLabel:
Sys_ulProblemNumber: 0
Sys_DeviceClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
Sys_BusType: BusTypeUsb
Internal_DontShowThisDevice: True
Internal_IgnoreStopAllCommand: False
Internal_ImageName: Flash drive (green)
Internal_UserDeviceName: USB Composite Device
Internal_IsCardReader: False
Internal_IsProbablyFixedDrive: False
Internal_DeviceIsDisabled: False
Internal_DeviceIsSafelyRemoved: False
Internal_DeviceWasDisabledByProgram: False
Sys_VolumesList:
Internal_PhysicalDeviceLink:
------- Physical Device, level 1 ------
DeviceInst=14536
PnPName=USB\VID_1058&PID_0705\57442D575848313038393439383035
FriendlyName=
DEVICEDESC=USB Composite Device
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={36fc9e60-c465-11cf-8056-444553540000}
ParentDeviceInst=9840
ParentDevicePnPName=USB\ROOT_HUB20\4&1828FFF1&0
ulStatus=$0180600A
ulProblemNumber=0
Capabilities=$00000094
DN_REMOVABLE_Flag=True
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=True
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\USBPDO-15
SPDRP_UI_NUMBER=0
BusType=BusTypeUsb
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 2 ------
DeviceInst=17532
PnPName=USB\VID_1058&PID_0705&MI_00\6&2FC7DD8E&0&0000
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={36fc9e60-c465-11cf-8056-444553540000}
ParentDeviceInst=14536
ParentDevicePnPName=USB\VID_1058&PID_0705\57442D575848313038393439383035
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$000000C0
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\00000096
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 3 ------
DeviceInst=14952
PnPName=USBSTOR\DISK&VEN_WD&PROD_3200BEV_EXTERNAL&REV_1.75\7&246AC4E3&0&57442D575848313038393439383035&0
FriendlyName=WD 3200BEV External USB Device
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={4d36e967-e325-11ce-bfc1-08002be10318}
ParentDeviceInst=17532
ParentDevicePnPName=USB\VID_1058&PID_0705&MI_00\6&2FC7DD8E&0&0000
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000000
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\00000099
SPDRP_UI_NUMBER=0
BusType=BusTypeUsb
DeviceType=FILE_DEVICE_DISK
DeviceNumber=2
DevicePath#0=\\?\usbstor#disk&ven_wd&prod_3200bev_external&rev_1.75#7&246ac4e3&0&57442d575848313038393439383035&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
MountPoints=H:
------- Physical Device, level 2 ------
DeviceInst=20436
PnPName=USB\VID_1058&PID_0705&MI_01\6&2FC7DD8E&0&0001
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={745a17a0-74d3-11d0-b6fe-00a0c90f57da}
ParentDeviceInst=14536
ParentDevicePnPName=USB\VID_1058&PID_0705\57442D575848313038393439383035
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000080
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\00000097
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 3 ------
DeviceInst=19616
PnPName=HID\VID_1058&PID_0705&MI_01\7&4ED9F46&0&0000
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={745a17a0-74d3-11d0-b6fe-00a0c90f57da}
ParentDeviceInst=20436
ParentDevicePnPName=USB\VID_1058&PID_0705&MI_01\6&2FC7DD8E&0&0001
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$000000E0
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\0000009a
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
xxJackxx
Posts: 5 Joined: Aug 22nd, 2009, 2:50 pm
Post
by xxJackxx » Sep 3rd, 2009, 1:00 am
And here is the info for a 500 GB WD Passport Elite:
Internal_UserDeviceNameWithDriveLetters: USB Composite Device
Sys_DevicePnPName: USB\VID_1058&PID_0705\57442D57584E5830384E5634303136
Sys_FriendlyName: USB Composite Device
Sys_DeviceDescription: USB Composite Device
Sys_LocationInformation:
Sys_DeviceInstance: 16008
Sys_HardwareID:
Sys_DriveLetter:
Sys_VolumeLabel:
Sys_ulProblemNumber: 0
Sys_DeviceClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
Sys_BusType: BusTypeUsb
Internal_DontShowThisDevice: True
Internal_IgnoreStopAllCommand: False
Internal_ImageName: Flash drive (green)
Internal_UserDeviceName: USB Composite Device
Internal_IsCardReader: False
Internal_IsProbablyFixedDrive: False
Internal_DeviceIsDisabled: False
Internal_DeviceIsSafelyRemoved: False
Internal_DeviceWasDisabledByProgram: False
Sys_VolumesList:
Internal_PhysicalDeviceLink:
------- Physical Device, level 1 ------
DeviceInst=16008
PnPName=USB\VID_1058&PID_0705\57442D57584E5830384E5634303136
FriendlyName=
DEVICEDESC=USB Composite Device
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={36fc9e60-c465-11cf-8056-444553540000}
ParentDeviceInst=9840
ParentDevicePnPName=USB\ROOT_HUB20\4&1828FFF1&0
ulStatus=$0180600A
ulProblemNumber=0
Capabilities=$00000094
DN_REMOVABLE_Flag=True
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=True
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\USBPDO-15
SPDRP_UI_NUMBER=0
BusType=BusTypeUsb
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 2 ------
DeviceInst=19112
PnPName=USB\VID_1058&PID_0705&MI_00\6&327031B&0&0000
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={36fc9e60-c465-11cf-8056-444553540000}
ParentDeviceInst=16008
ParentDevicePnPName=USB\VID_1058&PID_0705\57442D57584E5830384E5634303136
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$000000C0
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\0000009c
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 3 ------
DeviceInst=17728
PnPName=USBSTOR\DISK&VEN_WD&PROD_5000BEV_EXTERNAL&REV_1.75\7&221C1C01&0&57442D57584E5830384E5634303136&0
FriendlyName=WD 5000BEV External USB Device
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={4d36e967-e325-11ce-bfc1-08002be10318}
ParentDeviceInst=19112
ParentDevicePnPName=USB\VID_1058&PID_0705&MI_00\6&327031B&0&0000
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000000
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\0000009f
SPDRP_UI_NUMBER=0
BusType=BusTypeUsb
DeviceType=FILE_DEVICE_DISK
DeviceNumber=2
DevicePath#0=\\?\usbstor#disk&ven_wd&prod_5000bev_external&rev_1.75#7&221c1c01&0&57442d57584e5830384e5634303136&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
MountPoints=H:
------- Physical Device, level 2 ------
DeviceInst=22072
PnPName=USB\VID_1058&PID_0705&MI_01\6&327031B&0&0001
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={745a17a0-74d3-11d0-b6fe-00a0c90f57da}
ParentDeviceInst=16008
ParentDevicePnPName=USB\VID_1058&PID_0705\57442D57584E5830384E5634303136
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000080
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\0000009d
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 3 ------
DeviceInst=18148
PnPName=HID\VID_1058&PID_0705&MI_01\7&354C383F&0&0000
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={745a17a0-74d3-11d0-b6fe-00a0c90f57da}
ParentDeviceInst=22072
ParentDevicePnPName=USB\VID_1058&PID_0705&MI_01\6&327031B&0&0001
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$000000E0
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\000000a0
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
Igor
Developer
Posts: 602 Joined: Nov 1st, 2007, 12:44 pm
Location: Saint Petersburg
Contact:
Post
by Igor » Sep 3rd, 2009, 10:02 am
xxJackxx wrote: And here is the info for a 500 GB WD Passport Elite:
xxJackxx, thanks for the information.
Our device detection has some issues when detecting such hard drives. We will fix it in one of the closest versions. Now as a workaround you may try to disable this option:
This will hide unnecessary to stop devices (such as mice, cameras, printers and etc) but your hard drive will be displayed properly. Let me know if this helps.
Igor
Developer
Posts: 602 Joined: Nov 1st, 2007, 12:44 pm
Location: Saint Petersburg
Contact:
Post
by Igor » Sep 3rd, 2009, 10:30 am
xxJackxx, also I wonder what version of 'USB Safely Remove' do you have?
xxJackxx
Posts: 5 Joined: Aug 22nd, 2009, 2:50 pm
Post
by xxJackxx » Sep 5th, 2009, 1:59 am
Yes, unchecking that option did allow it to detect the drive. Running version 4.1.5.800
Das
Post
by Das » Sep 5th, 2009, 12:06 pm
Here is my technical information:
Code: Select all
Internal_UserDeviceNameWithDriveLetters: WDD
Sys_DevicePnPName: USB\VID_1058&PID_0707\57442D575848393038373239333336
Sys_FriendlyName: USB Composite Device
Sys_DeviceDescription: USB Composite Device
Sys_LocationInformation:
Sys_DeviceInstance: 26412
Sys_HardwareID:
Sys_DriveLetter:
Sys_VolumeLabel:
Sys_ulProblemNumber: 0
Sys_DeviceClassGuid: {36fc9e60-c465-11cf-8056-444553540000}
Sys_BusType: BusTypeUsb
Internal_DontShowThisDevice: False
Internal_IgnoreStopAllCommand: False
Internal_ImageName: Flash drive (green)
Internal_UserDeviceName: WDD
Internal_IsCardReader: False
Internal_IsProbablyFixedDrive: False
Internal_DeviceIsDisabled: False
Internal_DeviceIsSafelyRemoved: False
Internal_DeviceWasDisabledByProgram: False
Sys_VolumesList:
Internal_PhysicalDeviceLink:
------- Physical Device, level 1 ------
DeviceInst=26412
PnPName=USB\VID_1058&PID_0707\57442D575848393038373239333336
FriendlyName=
DEVICEDESC=USB Composite Device
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={36fc9e60-c465-11cf-8056-444553540000}
ParentDeviceInst=9124
ParentDevicePnPName=USB\ROOT_HUB20\4&13880567&0
ulStatus=$0180600A
ulProblemNumber=0
Capabilities=$00000094
DN_REMOVABLE_Flag=True
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=True
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\USBPDO-11
SPDRP_UI_NUMBER=0
BusType=BusTypeUsb
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 2 ------
DeviceInst=26620
PnPName=USB\VID_1058&PID_0707&MI_00\6&340428D5&0&0000
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={36fc9e60-c465-11cf-8056-444553540000}
ParentDeviceInst=26412
ParentDevicePnPName=USB\VID_1058&PID_0707\57442D575848393038373239333336
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$000000C0
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\000000c2
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 3 ------
DeviceInst=26064
PnPName=USBSTOR\DISK&VEN_WD&PROD_PP_III_STUDIO_II&REV_0817\7&33D382A6&0&57442D575848393038373239333336&0
FriendlyName=WD PP III Studio II USB Device
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={4d36e967-e325-11ce-bfc1-08002be10318}
ParentDeviceInst=26620
ParentDevicePnPName=USB\VID_1058&PID_0707&MI_00\6&340428D5&0&0000
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000000
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\000000c5
SPDRP_UI_NUMBER=0
BusType=BusTypeUsb
DeviceType=FILE_DEVICE_DISK
DeviceNumber=2
DevicePath#0=\\?\usbstor#disk&ven_wd&prod_pp_iii_studio_ii&rev_0817#7&33d382a6&0&57442d575848393038373239333336&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
MountPoints=G:
------- Physical Device, level 2 ------
DeviceInst=26524
PnPName=USB\VID_1058&PID_0707&MI_01\6&340428D5&0&0001
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={745a17a0-74d3-11d0-b6fe-00a0c90f57da}
ParentDeviceInst=26412
ParentDevicePnPName=USB\VID_1058&PID_0707\57442D575848393038373239333336
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000080
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\000000c3
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 3 ------
DeviceInst=25968
PnPName=HID\VID_1058&PID_0707&MI_01\7&FFC44E4&0&0000
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={745a17a0-74d3-11d0-b6fe-00a0c90f57da}
ParentDeviceInst=26524
ParentDevicePnPName=USB\VID_1058&PID_0707&MI_01\6&340428D5&0&0001
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$000000E0
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=True
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\000000c6
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
I don't have the drive with me right now, will try the workaround with disabling the option when I'll have it back.
Das
Post
by Das » Sep 9th, 2009, 9:17 pm
Hi,
I tried the workaround and it seems to work. The only problem is that I have a message saying "The device <device name> is going to be disabled, because its driver doesn't support the authentic "safe removal" feature". Message appears each time when I want to remove the device. Not sure if it this message impacts anything. Also I can set an option to don't show the message again so the message itself is not a big problem.
Thanks in advance if you'll fix the error fully ok in the next version - I will try to check when the next version will be out and report in this thread. For the moment I will proceed with the workaround.
Thanks for your help!