Can I reactivate an external HD?

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Miltiades
Posts: 4
Joined: Wed Mar 02, 2011 10:05 pm

Can I reactivate an external HD?

Post by Miltiades » Wed Mar 02, 2011 10:16 pm

Hello,
may I have please a question:

In which way can I disconnect an external WesternDigital-HD, that I can reactivate it again with 'USB Safely Remove' (and not to plug it again)?
I mean, is there a chance, besides disconnecting, that I can also reactivate this external HD?

Many thanks in advance
Miltiades
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Anton
Developer
Posts: 21
Joined: Sat Feb 28, 2009 7:54 am

Re: Can I reactivate an external HD?

Post by Anton » Fri Mar 04, 2011 11:48 am

Hi Miltiades,

Thank you for your question.
I guess you mean this:
Image
You also can return the device clicking on the device item in the stopping menu.
Miltiades
Posts: 4
Joined: Wed Mar 02, 2011 10:05 pm

Re: Can I reactivate an external HD?

Post by Miltiades » Fri Mar 04, 2011 1:32 pm

Hi Anton,
many thanks for Your answer!
But I've a problem with this:
When I stop with USBSR an external HardDrive (i.e. of WesternDigital), then the HD is no more appear in any menu of USBSR (like in Your image with the red cross), so I can't return the HardDrive back in this way!

Suggestions?
Miltiades
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Anton
Developer
Posts: 21
Joined: Sat Feb 28, 2009 7:54 am

Re: Can I reactivate an external HD?

Post by Anton » Sun Mar 06, 2011 2:54 pm

There's only one way to return the device back. In order to do this you need to reset a USB-hub, which is used to connect your device. Unfortunately the program looks for device by its PnP-name, so if the device isn't displayed in stopping menu the program doesn't know anything on the device and which hub it uses and can't return it back. I think we can add into the program an ability to reset specified USB-hub if that feature will be really useful.

Anyway please send us a bug report from the program (Help -> Report a bug), describe the problem and give us some info on the device you can't return (vendor, model, size etc.). We will try to investigate the problem with displaying that device.
Miltiades
Posts: 4
Joined: Wed Mar 02, 2011 10:05 pm

Re: Can I reactivate an external HD?

Post by Miltiades » Mon Mar 07, 2011 5:45 am

Hopeful, that You possibly would add the feature to return a device back, instead to turn it always on manually.
Anton, there isn't a bug to send a report, when this feature doesn't already exists in the program ( :D ); I've describe the problem in my first post; device info:
Western Digital My Book Studio Edition II 4 TB Hard Drive ( WDH2Q40000; http://www.wdc.com/en/products/products.aspx?id=210), several drives connected as well with FireWire800 as with USB 2.0.

Many thanks for Your efforts
Miltiades
Techland
Posts: 37
Joined: Mon Aug 23, 2010 2:07 am

Re: Can I reactivate an external HD?

Post by Techland » Wed Mar 09, 2011 4:28 am

This problem might be limited to external drives that have additional hubs/controllers and are not shown as 'drive' directly. So the interesting point here is: under what name does USBR list this specific drive?
Miltiades
Posts: 4
Joined: Wed Mar 02, 2011 10:05 pm

Re: Can I reactivate an external HD?

Post by Miltiades » Thu Mar 10, 2011 10:32 pm

Hi Techland,
USBSR is showing the drive at the 'visible' list either as
'WD My Book IEEE 1394 SBP2 Device' with a FireWire-port
or as
'WD My Book USB Device' connected with a USB-port.
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