Question about safely removing...

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priston12
Posts: 1
Joined: Sat Mar 12, 2011 12:25 pm

Question about safely removing...

Post by priston12 » Sat Mar 12, 2011 12:29 pm

When I try to remove an external hard disk drive with this program,
program says cannot remove the hard disk drive and it couldn't find the process...perhaps window locked it.
Nothing works when this happens, program force removal doesn't work.
Any explanation will be appreciated
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Igor
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Posts: 561
Joined: Thu Nov 01, 2007 12:44 pm
Location: Saint Petersburg
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Re: Question about safely removing...

Post by Igor » Mon Mar 14, 2011 8:04 pm

priston12 wrote:When I try to remove an external hard disk drive with this program,
program says cannot remove the hard disk drive and it couldn't find the process...perhaps window locked it.
Nothing works when this happens, program force removal doesn't work.
Any explanation will be appreciated
Yes, sometimes this may happen. And this not a problem of our program but it's a bug in Windows since there are really no processes that lock the devices.We are currently investigating what we can do to fix it, and I hope we will release a solve in one of the next versions.
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