Pop-up balloon bug in USB Safely Remove 4 Beta 7

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Kilvearn
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Joined: Apr 14th, 2008, 9:37 am

Pop-up balloon bug in USB Safely Remove 4 Beta 7

Post by Kilvearn » Oct 28th, 2008, 8:10 am

Hello,

I have just noticed a little bug in Safely Remove. When a device is in the "Hidden from the menu" list, it is still displayed in a pop-up balloon when it is plugged in...
(In this case, I'm talking about a SD card reader. Since it is integrated in my screen, the balloon pops up every time I turn my screen on, even if I put it in the "Hidden from the menu" category)

Thanks a lot in advance ! :-)
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Igor
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Re: Pop-up balloon bug in USB Safely Remove 4 Beta 7

Post by Igor » Nov 1st, 2008, 3:01 pm

Kilvearn wrote:Hello,

I have just noticed a little bug in Safely Remove. When a device is in the "Hidden from the menu" list, it is still displayed in a pop-up balloon when it is plugged in...
(In this case, I'm talking about a SD card reader. Since it is integrated in my screen, the balloon pops up every time I turn my screen on, even if I put it in the "Hidden from the menu" category)

Thanks a lot in advance ! :-)
Hi Kilvearn,
I'm sorry for the delay with the response.

If you mean a popup balloon that displays information about the device connection, you should check if you have enabled "Show tooltip only for displayable devices" option at "Notifications" tab of the options.
Kilvearn
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Post by Kilvearn » Nov 4th, 2008, 10:56 am

The problem is, if I check "Show tooltip only for displayable devices", the popup balloon doesn't appear, but the green arrow icon of USB Safely Remove still appears and even remains this time ! (It should disappear...)
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Igor
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Post by Igor » Nov 6th, 2008, 10:30 am

Kilvearn wrote:The problem is, if I check "Show tooltip only for displayable devices", the popup balloon doesn't appear, but the green arrow icon of USB Safely Remove still appears and even remains this time ! (It should disappear...)
Kilvearn, I'm sorry again for the delay with response.

"Show tooltip only for displayable devices" only control behavior of tooltips (which are notifications about such events as removing or inserting the device). You should enable "Hide icon when there are no devices to be stopped" options at "Look and Feel" tab to achieve wished behavior.
Kilvearn
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Post by Kilvearn » Nov 6th, 2008, 11:51 am

Thanks for your answer Igor.
I verified the option "Hide icon when there are no devices to be stopped", and it is already checked...
It seems it doesn't work when "Show tooltip only for displayable devices" is also checked...
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Igor
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Post by Igor » Nov 11th, 2008, 10:55 am

Kilvearn wrote:Thanks for your answer Igor.
I verified the option "Hide icon when there are no devices to be stopped", and it is already checked...
It seems it doesn't work when "Show tooltip only for displayable devices" is also checked...
Interesting... Could you send me your card reader's technical information. Just place it to this thread.
Kilvearn
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Post by Kilvearn » Nov 20th, 2008, 6:14 am

Sorry for the late reply...
Actually, my card reader is integrated in my screen, so I don't know the details...
But my screen is a "Dell 2408WFP" if it can help you.

Thanks !
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Igor
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Post by Igor » Nov 26th, 2008, 6:23 pm

Kilvearn wrote:Sorry for the late reply...
Actually, my card reader is integrated in my screen, so I don't know the details...
But my screen is a "Dell 2408WFP" if it can help you.

Thanks !
I'm sorry too for the delay,

In order to get technical details please open device properties in USB Safely Remove and then switch to "Technical Information" tab, press "Copy to clipboard" button there and paste text to the forum.
Kilvearn
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Post by Kilvearn » Nov 27th, 2008, 5:42 pm

Ok, thanks for the information !
Here are the results, I hope it can help you :

Sys_DeviceDescription: USB Mass Storage Device
Sys_LocationInformation:
Sys_DeviceInstance: 7436
Sys_DevicePnPName: USB\VID_0424&PID_2228\071226206852
Sys_FriendlyName: Generic Flash HS-CF USB Device
Sys_HardwareID:
Sys_DriveLetter:
Sys_VolumeLabel:
Sys_ulProblemNumber: 0
Sys_BusType: BusTypeUsb
Internal_DontShowThisDevice: True
Internal_IgnoreStopAllCommand: False
Internal_ImageName: Card reader
Internal_Hotkey:
Internal_UserDeviceName: Generic Flash HS-CF USB Device
Internal_UserDeviceNameWithDriveLetters: Generic Flash HS-CF USB Device
Internal_IsCardReader: True
Internal_IsProbablyFixedDrive: False
Internal_DeviceIsDisabled: False
Internal_DeviceIsSafelyRemoved: False
Internal_DeviceWasDisabledByProgram: False
Sys_VolumesList:
#UniqueVolume number 1
VolumeName: \\?\Volume{426503cc-1d32-11dd-88ea-0018f3bc5052}\
VolumeMountPoints:
VolumeInformation: VolumeLabel =
VolumeSerialNo =
MaxComponentLength =
FileSystemFlags =
FileSystemName =
debugGetVolumeInformationExecTime(Ticks) = 0
FriendlyName: Generic Flash HS-CF USB Device
MediaType: 11
###
#UniqueVolume number 2
VolumeName: \\?\Volume{426503cd-1d32-11dd-88ea-0018f3bc5052}\
VolumeMountPoints:
VolumeInformation: VolumeLabel =
VolumeSerialNo =
MaxComponentLength =
FileSystemFlags =
FileSystemName =
debugGetVolumeInformationExecTime(Ticks) = 0
FriendlyName: Generic Flash HS-COMBO USB Device
MediaType: 11
###
Internal_PhysicalDeviceLink:
------- Physical Device, level 1 ------
DeviceInst=7436
PnPName=USB\VID_0424&PID_2228\071226206852
FriendlyName=
DEVICEDESC=USB Mass Storage Device
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={36FC9E60-C465-11CF-8056-444553540000}
ParentDeviceInst=9916
ParentDevicePnPName=USB\VID_0424&PID_2602\6&ED8EE73&0&1
ulStatus=$0180600A
ulProblemNumber=0
Capabilities=$00000014
DN_REMOVABLE_Flag=True
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=True
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\USBPDO-16
SPDRP_UI_NUMBER=0
BusType=BusTypeUsb
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 2 ------
DeviceInst=4664
PnPName=USBSTOR\DISK&VEN_GENERIC&PROD_FLASH_HS-CF&REV_5.39\071226206852&0
FriendlyName=Generic Flash HS-CF USB Device
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={4D36E967-E325-11CE-BFC1-08002BE10318}
ParentDeviceInst=7436
ParentDevicePnPName=USB\VID_0424&PID_2228\071226206852
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000010
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\000000c8
SPDRP_UI_NUMBER=0
BusType=BusTypeUsb
DeviceType=FILE_DEVICE_DISK
DeviceNumber=2
DevicePath#0=\\?\usbstor#disk&ven_generic&prod_flash_hs-cf&rev_5.39#071226206852&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
------- Physical Device, level 3 ------
DeviceInst=5232
PnPName=STORAGE\REMOVABLEMEDIA\9&14487329&1&RM
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={71A27CDD-812A-11D0-BEC7-08002BE2092F}
ParentDeviceInst=4664
ParentDevicePnPName=USBSTOR\DISK&VEN_GENERIC&PROD_FLASH_HS-CF&REV_5.39\071226206852&0
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000060
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\Harddisk2\DP(1)0-0+19
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
------- Physical Device, level 2 ------
DeviceInst=4800
PnPName=USBSTOR\DISK&VEN_GENERIC&PROD_FLASH_HS-COMBO&REV_5.39\071226206852&1
FriendlyName=Generic Flash HS-COMBO USB Device
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={4D36E967-E325-11CE-BFC1-08002BE10318}
ParentDeviceInst=7436
ParentDevicePnPName=USB\VID_0424&PID_2228\071226206852
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000010
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\000000c9
SPDRP_UI_NUMBER=0
BusType=BusTypeUsb
DeviceType=FILE_DEVICE_DISK
DeviceNumber=3
DevicePath#0=\\?\usbstor#disk&ven_generic&prod_flash_hs-combo&rev_5.39#071226206852&1#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
------- Physical Device, level 3 ------
DeviceInst=5316
PnPName=STORAGE\REMOVABLEMEDIA\9&1563FD95&1&RM
FriendlyName=
DEVICEDESC=
LOCATION_INFORMATION=
HARDWAREID=
SPDRP_CLASSGUID={71A27CDD-812A-11D0-BEC7-08002BE2092F}
ParentDeviceInst=4800
ParentDevicePnPName=USBSTOR\DISK&VEN_GENERIC&PROD_FLASH_HS-COMBO&REV_5.39\071226206852&1
ulStatus=$0180200A
ulProblemNumber=0
Capabilities=$00000060
DN_REMOVABLE_Flag=False
DN_DISABLEABLE_Flag=True
DN_WILL_BE_REMOVED_Flag=False
DN_HAS_PROBLEM_Flag=False
DN_LIAR_Flag=False
CM_DEVCAP_SURPRISEREMOVALOK_Flag=False
CM_DEVCAP_DOCKDEVICE_Flag=False
CM_DEVCAP_REMOVABLE_Flag=False
CM_PROB_DEVICE_NOT_THERE_Flag=False
SPDRP_PHYSICAL_DEVICE_OBJECT_NAME=\Device\Harddisk3\DP(1)0-0+1a
SPDRP_UI_NUMBER=0
BusType=BusTypeUnknown
DeviceType=Unknown device type (0)
DeviceNumber=0
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