If you are seeing this dialog it means some programs are locking your device and preventing it from being stopped.
But don't worry our program has magic "Forced Stop" feature and other
means to unlock and prepare you device for safe removal.
This dialog displays the list of processes preventing the device from safe
removal. You can also see what certain files are opened by these processes
on the device (press "+" sign before the process):
To remove the device safely you can do the following:
Close all mentioned processes and press "Stop again"
You can do this using the context menu of the process. Just right click to
the process and choose "Close Program" or "Kill Program":
- Close program just asks the program to close, it might show exit warning
or just do nothing if it hangs.
- Kill Program forcibly terminates the process
- Bring To Front brings the program to front so that you can see
what is it and close it manually.
Use the "Forced Stop" feature
Just press the "Forced Stop" button and the program closes all files
opened by the listed processes on the device, leaving these processes
runinng. If there are some processes which were launched from the device
it asks them to close, then it tries stopping the device again.
The Forced Stop or Kill program may lead to data loss!
To prevent this, we recommend closing processes and saving data manually.
Use the forced stop button only if you are sure there are no programs
on the list are currently writing data to that device. In that case
the Forced Stop will be safe.
Another note, the Forced Stop cannot damage your device. The only bad
thing it might do is to break a file. If you forcibly stop a device in
the moment when some program is writing data into a file, the file might
became broken after the stop, but not the whole device. In any way use
the Forced Stop with all precautions.
'svchost.exe' and 'system' locking processes. What are they?
On the screenshots above you are seeing 'svchost.exe' and 'system' processes
among the other ones. If you expand these processes you will see the following list
of locked files:
The 'System' process is locking $Extend\$RmMetadata\$TxfLog\* files and
'svchost.exe' is locking 'System Volume Information\tracking.log' and
'$Extend\$ObjId' files. These files are just invisible system files
that are used by NTFS file system drivers, or in other words by the
operating system itself. In case when these processes lock the mentioned files
only they do not prevent drives from being safely removed despite the program
displays them. Usually you are seeing these processes along with other
processes that actually lock the device.
But in some cases the program shows
only these two processes locking exactly these filesystem files. That means
that there are no programs actually locking processes and the device cannot
be stopped for another (unknown for us) reason. So to safely stop this
device just use the "Forced Stop" feature in most cases it helps to unlock
such unknown lock.