Hello,

Thank you for posting here.
What version of USB Safely Remove do you use?
Did you try the newest 4.7 version?
Does the program reinstalling help?

Hi digibuddy,

Sorry for the delaying with reply.

Does the built-in system remove hardware service work properly and allow you to remove your device safely?

It seems the problem isn't related to USB Safely Remove. I recommend you to contact to Agnitum Outpost developers. I don't think you should reinstall or update any system drivers. Similar issues appear with PC Tools Firewall. It prevents USB Safely Remove driver to work properly. In your case the co...

Hi Diego, Thank you for the translation. Also, I'll be glad to translate any future versions of the program Great! I hope you will. and even of Zentimo We should consider it. The problem is that one of two programs you will never use. So translation can be not enough close to real context. and maybe...

I've seen that the current Spanish translation has some mistakes and is missing several strings. I'm currently revising, proofreading and completing the language file, and I'll send it to you when it's ready. Best regards. Hi Diego, We still wait your updated translation to Spanish. We are about to...

Thanks for your comment, Bull.
We will think about the option you mentioned.

donconsolio, thank you for updating the German translation.

Hello, Thank you for your message. Unfortunately Windows has a problem with its native NTFS file system. Sometimes some external devices have been locked by NTFS transactions and Windows cannot remove them safely. It is a Windows' bug. However I hope we'll resolve that problem for future versions of...

Hi Sterno,

We've fixed the issue. Does it work for you now?

Hi Donconsolio,

Sorry for so long reply.

Please let us know if the problem appears again. We will try to resolve it and perhaps send you another build of the program.

Hi dorf, Thank you for your message. Could you please do the following: 1. Check the option "Enable verbose logging". 2. Uncheck the option "Replace native " Safely Remove Hardware Icon"" and click OK. 3. Check the option "Replace native " Safely Remove Hardwa...

There's only one way to return the device back. In order to do this you need to reset a USB-hub, which is used to connect your device. Unfortunately the program looks for device by its PnP-name, so if the device isn't displayed in stopping menu the program doesn't know anything on the device and whi...

Hi Miltiades,

Thank you for your question.
I guess you mean this:

You also can return the device clicking on the device item in the stopping menu.

Have you decided on adding this in a next update?

Not yet. We will let you know when we do that.

What about sounds embedded compressed audio or user-selectable audio (mp3,wav,ogg,midi)? Or program choices to use native Windows system sounds? Or is sounds more tailored for Zentimo Hello bull, I think it's a very good idea to use specified sound for device insertion/stopping/removing. We will co...