Hi,
I've just replied to your another support inquiry, check your inbox please.

Hi ronaldscact,
What version of USB Safely Remove you are using (to see it, right click to the program icon in the system tray, choose Help -> About program)? What certain command you use for return?

Hi caribous2 , Actually Microsoft just changed the default policy for device removal, earlier that was Better performance now it's Quick removal. You were able to change this policy earlier by yourself and you can change it now if you need. But that doesn't mean there's no need in safe removal. In c...

Steve,
Again this is not possible now, but we will consider adding this feature in the following versions.

Hi Steve,
Unfortunately no, it's not possible to do, but we will consider adding this feature in the following versions.

Hello Arvindmundhe,
I'm sorry but here we cannot help you with these issues, we can only assist in questions\issues related to our software USB Safely Remove. Maybe it'd be better to address your issue to GPD Pocket support or ask on SuperUser forum.

Hi crepindany,
What certain icons do you mean? Can you provide a screenshot?

garryggreen,
I cannot see it. Can you send the report once again please?

Hi garryggreen, We need the detailed information from your computer on this problem. In order to gather it do the following steps: 1. Go to Options -> Adavanced -> and enable "Enable verbouse logging" option 2. Reproduce the problem (you should observe high CPU consuming within several minutes) 3. S...

Max.A, Initially you've asked about forced stop. Forced return may not work in this version under some circumstances: when you have two or more drives connected to the same USB hub (we call these drives as "neighbor devices"). I'll try to explain what caused the issue and how to workaround it. Suppo...

Max.A.,
Yes, it's possible, see forcedstop command line option: command line manual

Hi Max,
Both commands are actual for the command line tool. It seems the online manual is outdated. I've just fixed it and added description for both of the commands. Many thanks for your attention!

Hi Max.A,
I'm terribly sorry for so long response, I've missed your question here.

Yes, it's normal, since in order to reactivate the device we restart the whole USB hub where it's connected to. In the following version we will likely implement an option to stop and return it without the hub restart.

Hi JohnC998, In theory a malicious software can access your drive's content even when it's safely removed or disabled. First it can return it back the same way as our software does (by restarting the USB hub). But it's not easy since when the device is safely removed there's no way to know it was a ...

I'm sorry for so long response. Actually you can access hidden devices three ways: By double clicking to the tray icon From the tray icon context menu: right click to the tray icon and choose "Show Main Window" (Perhaps most unknown way) By pressing "Tab" while you are in the menu Access to Hidden d...