Hi,
I have a problem and I'm asking for help. I also apologize if the sentences are incorrectly put together, I'm using a translator.
I connected a hard drive (Seagate 1TEAP5-500) to my laptop (Windows 11 24H2) via USB. I clicked Disable Drive and maybe Stop and disconnected the cable. I connected other drives to the same USB port, but when I connected the first one, USB Safely Remove does not detect it and I can't turn it on.
The drive is functional, I connected it to another computer and it works normally.
I would be grateful for any tips : )
Hi,
Can you send us the report from the program, please? In order to send the report you should right click to the system tray icon of the program, choose Help -> Report a bug", and in the opened dialog enter your e-mail and a short description of the problem (just put the link to this post). This helps us to investigate the problem more detailed