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CWBillow
- Posts: 1
- Joined: Jun 11th, 2019, 6:31 pm
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by CWBillow » Jun 13th, 2019, 9:31 pm
I am on Windows 10 v1809 (OS Build 17763.557. My USB remove is v6.1.5.1274. I have been using USB Remove for quite some time and have been having no issues and been very happy with its performance.
I got a new HP Omen laptop, and since USB Remove won't remove the tray icon any more.
Am I the only one with this issue? Does anyone see a solution?
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Igor
- Developer
- Posts: 585
- Joined: Nov 1st, 2007, 12:44 pm
- Location: Saint Petersburg
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by Igor » Jun 21st, 2019, 2:33 pm
Hi CWBillow,
I apologize for a delay with the response.
Can you try the version 6.0, you can find it here:
https://safelyremove.com/allVersions.htm . Will it hide the native icon?
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Hilliker
- Posts: 1
- Joined: Nov 18th, 2019, 7:14 pm
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by Hilliker » Nov 19th, 2019, 1:55 pm
You're saying the older version should not have this bug, Igor?
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Igor
- Developer
- Posts: 585
- Joined: Nov 1st, 2007, 12:44 pm
- Location: Saint Petersburg
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Contact:
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by Igor » Nov 19th, 2019, 2:36 pm
Hi Hilliker,
The old version had a different mechanism of hiding the system tray icon, so it probably may not have this issue if it occurs on your system. But actually this is a very rare issue and it's likely caused by another tray control software. Do you have this issue on your system?