I am on Widows XP SP.
I have a card reader which normally comes up as drives I;J:,K:,L,M, and everything works OK. However suddenly when I plug it in it comes up on "Safely Remove" without a drive letter displayed and then when I plug a card in it shows as Drive B:
This is difficult because Picassa2 does not recognise drive B: so I cannot easily import my pics.
Do you know what has changed and how can I get the card reader to behave as it did before?
Alfred wrote:I am on Widows XP SP.
I have a card reader which normally comes up as drives I;J:,K:,L,M, and everything works OK. However suddenly when I plug it in it comes up on "Safely Remove" without a drive letter displayed and then when I plug a card in it shows as Drive B:
This is difficult because Picassa2 does not recognise drive B: so I cannot easily import my pics.
Do you know what has changed and how can I get the card reader to behave as it did before?
Alfred
Hello Alfred,
Thank you for your inquiry!
1. Does the card reader have 5 memory slots?
2. Please check that you have the latest version of the program: 4.1.5.800. If you have an earlier version, please update the program to the latest. You can download it from our web-site: http://safelyremove.com/usbsafelyremovesetup.exe
How to fix the problem?
Find your card reader in the menu, open its properties, switch to "Drive Properties" tab, find your "B:" drive and change its drive letter there as shown below.
Thanks Igor. Yes my Card Reader has 5 slots. I changed the Drive letter as you said and all seems OK I have also upgraded to latest version. What I don't understand is why windows suggested drive B: which I thought was a letter not usually used. Anyway things are now working.
Alfred wrote:Thanks Igor. Yes my Card Reader has 5 slots. I changed the Drive letter as you said and all seems OK I have also upgraded to latest version. What I don't understand is why windows suggested drive B: which I thought was a letter not usually used. Anyway things are now working.
Thanks,
Alfred
It's not Windows problem, but USB Safely Remove. It assigns any drive letter including A and B. In the next versions we will fix this issue.
