Older USB Prolific disc are not detected by safelyremove

[stingmisc]

When I insert this older flashdisk, it's not detected by safelyremove. so I cannot stop it. just unplug it without stopping it first.

it works fine on win xp.

what's wrong with it?

thanks

[stingmisc]

ok, just try it without the safely remove. using the native remove from windows 7, it's detected fine as usb storage.


so please help to fix it.



thanks

[Igor]

Hello,

I'm sorry for the delay. What version of the program do you use?

[stingmisc]

I am using the latest version...

please help me as it really is annoying


thanks

[Igor]

I am using the latest version...
please help me as it really is annoying
thanks

I'm not sure that I understand correct your phrase "not detected by safelyremove". Can you clarify what do you mean?

1. Is this device displayed in the native safe removal tool?
2. If it's not displayed in the native safe removal tool, please uninstall the program and see if the device appears on the native safe removal menu.

[stingmisc]

I am using the latest version...
please help me as it really is annoying
thanks

I'm not sure that I understand correct your phrase "not detected by safelyremove". Can you clarify what do you mean?

1. Is this device displayed in the native safe removal tool?
2. If it's not displayed in the native safe removal tool, please uninstall the program and see if the device appears on the native safe removal menu.

1. The device is displayed in the native safe removal tool
2. The device however, is not displayed in safely removal tool.

This is weird indeed as the device is displayed fine in safely remove under winxp

[stingmisc]

no support to fix this?

[stingmisc]

Is this software still get the support from the developer?

or it's a dead end software... no more support?