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 Post subject: Older USB Prolific disc are not detected by safelyremove
PostPosted: Tue Mar 02, 2010 7:53 pm 
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Joined: Thu Jul 10, 2008 10:47 pm
Posts: 25
When I insert this older flashdisk, it's not detected by safelyremove. so I cannot stop it. just unplug it without stopping it first.

it works fine on win xp.

what's wrong with it?

thanks


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 Post subject: Re: Older USB Prolific disc are not detected by safelyremove
PostPosted: Tue Mar 02, 2010 7:56 pm 
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Joined: Thu Jul 10, 2008 10:47 pm
Posts: 25
ok, just try it without the safely remove. using the native remove from windows 7, it's detected fine as usb storage.


so please help to fix it.



thanks


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 Post subject: Re: Older USB Prolific disc are not detected by safelyremove
PostPosted: Tue Mar 09, 2010 5:25 pm 
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Joined: Thu Nov 01, 2007 12:44 pm
Posts: 554
Location: Saint Petersburg
Hello,

I'm sorry for the delay. What version of the program do you use?


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 Post subject: Re: Older USB Prolific disc are not detected by safelyremove
PostPosted: Thu Mar 11, 2010 12:33 am 
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Joined: Thu Jul 10, 2008 10:47 pm
Posts: 25
I am using the latest version...

please help me as it really is annoying


thanks


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 Post subject: Re: Older USB Prolific disc are not detected by safelyremove
PostPosted: Thu Mar 11, 2010 1:08 am 
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Joined: Thu Nov 01, 2007 12:44 pm
Posts: 554
Location: Saint Petersburg
stingmisc wrote:
I am using the latest version...
please help me as it really is annoying
thanks

I'm not sure that I understand correct your phrase "not detected by safelyremove". Can you clarify what do you mean?

1. Is this device displayed in the native safe removal tool?
2. If it's not displayed in the native safe removal tool, please uninstall the program and see if the device appears on the native safe removal menu.


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 Post subject: Re: Older USB Prolific disc are not detected by safelyremove
PostPosted: Fri Mar 12, 2010 12:35 am 
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Joined: Thu Jul 10, 2008 10:47 pm
Posts: 25
Igor wrote:
stingmisc wrote:
I am using the latest version...
please help me as it really is annoying
thanks

I'm not sure that I understand correct your phrase "not detected by safelyremove". Can you clarify what do you mean?

1. Is this device displayed in the native safe removal tool?
2. If it's not displayed in the native safe removal tool, please uninstall the program and see if the device appears on the native safe removal menu.



1. The device is displayed in the native safe removal tool
2. The device however, is not displayed in safely removal tool.

This is weird indeed as the device is displayed fine in safely remove under winxp


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 Post subject: Re: Older USB Prolific disc are not detected by safelyremove
PostPosted: Mon Mar 15, 2010 12:45 am 
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Joined: Thu Jul 10, 2008 10:47 pm
Posts: 25
no support to fix this?


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 Post subject: Re: Older USB Prolific disc are not detected by safelyremove
PostPosted: Mon Mar 22, 2010 11:46 pm 
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Joined: Thu Jul 10, 2008 10:47 pm
Posts: 25
Is this software still get the support from the developer?

or it's a dead end software... no more support?


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