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 Post subject: Can I reactivate an external HD?
PostPosted: Wed Mar 02, 2011 10:16 pm 
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Joined: Wed Mar 02, 2011 10:05 pm
Posts: 4
Hello,
may I have please a question:

In which way can I disconnect an external WesternDigital-HD, that I can reactivate it again with 'USB Safely Remove' (and not to plug it again)?
I mean, is there a chance, besides disconnecting, that I can also reactivate this external HD?

Many thanks in advance
Miltiades


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 Post subject: Re: Can I reactivate an external HD?
PostPosted: Fri Mar 04, 2011 11:48 am 
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Joined: Sat Feb 28, 2009 7:54 am
Posts: 21
Hi Miltiades,

Thank you for your question.
I guess you mean this:
Image
You also can return the device clicking on the device item in the stopping menu.


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 Post subject: Re: Can I reactivate an external HD?
PostPosted: Fri Mar 04, 2011 1:32 pm 
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Joined: Wed Mar 02, 2011 10:05 pm
Posts: 4
Hi Anton,
many thanks for Your answer!
But I've a problem with this:
When I stop with USBSR an external HardDrive (i.e. of WesternDigital), then the HD is no more appear in any menu of USBSR (like in Your image with the red cross), so I can't return the HardDrive back in this way!

Suggestions?
Miltiades


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 Post subject: Re: Can I reactivate an external HD?
PostPosted: Sun Mar 06, 2011 2:54 pm 
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Joined: Sat Feb 28, 2009 7:54 am
Posts: 21
There's only one way to return the device back. In order to do this you need to reset a USB-hub, which is used to connect your device. Unfortunately the program looks for device by its PnP-name, so if the device isn't displayed in stopping menu the program doesn't know anything on the device and which hub it uses and can't return it back. I think we can add into the program an ability to reset specified USB-hub if that feature will be really useful.

Anyway please send us a bug report from the program (Help -> Report a bug), describe the problem and give us some info on the device you can't return (vendor, model, size etc.). We will try to investigate the problem with displaying that device.


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 Post subject: Re: Can I reactivate an external HD?
PostPosted: Mon Mar 07, 2011 5:45 am 
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Joined: Wed Mar 02, 2011 10:05 pm
Posts: 4
Hopeful, that You possibly would add the feature to return a device back, instead to turn it always on manually.
Anton, there isn't a bug to send a report, when this feature doesn't already exists in the program ( :D ); I've describe the problem in my first post; device info:
Western Digital My Book Studio Edition II 4 TB Hard Drive ( WDH2Q40000; http://www.wdc.com/en/products/products.aspx?id=210), several drives connected as well with FireWire800 as with USB 2.0.

Many thanks for Your efforts
Miltiades


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 Post subject: Re: Can I reactivate an external HD?
PostPosted: Wed Mar 09, 2011 4:28 am 
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Joined: Mon Aug 23, 2010 2:07 am
Posts: 37
This problem might be limited to external drives that have additional hubs/controllers and are not shown as 'drive' directly. So the interesting point here is: under what name does USBR list this specific drive?


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 Post subject: Re: Can I reactivate an external HD?
PostPosted: Thu Mar 10, 2011 10:32 pm 
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Joined: Wed Mar 02, 2011 10:05 pm
Posts: 4
Hi Techland,
USBSR is showing the drive at the 'visible' list either as
'WD My Book IEEE 1394 SBP2 Device' with a FireWire-port
or as
'WD My Book USB Device' connected with a USB-port.


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